RIGHT OF WITHDRAWAL – ZYCARO

(Official Version – 2025)

1. No right of withdrawal for services executed immediately

In accordance with Directive 2011/83/EU, Slovak Act No. 102/2014 Z.z., and the General Terms of Service of www.zycaro.com, the Client acknowledges that:

There is no right of withdrawal whenever:

• The service has already begun,
• Or a first action has been carried out by www.zycaro.com,
• Or the Client has requested the immediate execution of the service.

2. Services concerned

The services offered by www.zycaro.com include, in particular:

• Z-Check Online
• Z-Check On Place
• Buy Safe
• Smart Choice
• All-Inclusive
• Automotive mediation
• Sourcing services
• Administrative assistance
• Transport
• Rental via partners
• Commission-based purchasing services

These services are fully or partially executed immediately, which makes the right of withdrawal inapplicable.

3. Start of service = No withdrawal

A service is considered to have begun as soon as www.zycaro.com performs the first action, including:

• VIN analysis,
• Contacting a seller,
• Data consultation,
• Report preparation,
• Transport or rental reservation,
• Document verification,
• Communication with a service provider.

From that moment, no cancellation or refund is possible.

4. Exception – Service not started

A 14-day right of withdrawal may only be exercised if:

• The service has not begun at all,
• No analysis or action has been performed by www.zycaro.com,
• No document has been reviewed or transmitted to a provider.

In this case, the Client may contact:
info@zycaro.com

5. Confirmation of waiver of the right of withdrawal

Before payment, the Client expressly confirms:

“I request the immediate execution of the service and acknowledge that I waive my right of withdrawal as soon as the service begins.”

6. Contact

For any questions regarding the withdrawal policy:
info@zycaro.com